Installationsproblem Office 2007

31/01/2008 - 18:05 von André | Report spam
Hallo,

auf einem W2k3R2 DFS Share liegen die Installationsdateien für´s Office
ProPlus 2007.
Die Installation auf einem XP Sp2 mit aktuellem Patchstand wird per Script
angestossen, vor der eigentlichen Installation wird per config.xml Datei nur
erstmal den Local Cache installiert.

Nun funktioniert jedoch bei einem Rechner schon diese Installation nicht,
hier das setup.log

-

PERF: TickCount75312 Name=OBootStrapper::Run Description=Begin function
Operating System version: 5.1.2600 Service Pack 2. Platform ID: 2
Running on a 32-bit operating system.
Command line:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\setup.exe
/config
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\proplus.ww\localcache\config.xml
Parsing command line.
Config XML file specified:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\proplus.ww\localcache\config.xml
Parsing config.xml at:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\proplus.ww\localcache\config.xml
Preferred product specified in config.xml to be: PROPLUS
Display level basic specified in config.xml.
Disable of cancel button specified in config.xml.
LIS CACHEACTION = CacheOnly
Verify file signature in
"\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\setup.exe"
Verify file signature in
"\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\PrjStd.WW\OSETUP.DLL"
Using setup controller dll at
[\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\PrjStd.WW\OSETUP.DLL].
PERF: TickCount77906 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOKUME~1\benutzer~1.nachname\LOKALE~1\Temp\SetupExe(20080131170141918).log.
PERF: TickCount77906 Name=RunSetup Description=Begin function
Catalyst execution began: 01/31/2008 17:01:41.
Parsing config.xml at:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\proplus.ww\localcache\config.xml
Preferred product specified in config.xml to be: PROPLUS
Display level basic specified in config.xml.
Disable of cancel button specified in config.xml.
LIS CACHEACTION = CacheOnly
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is
[disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates' folder
[\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage].
Resource File Manager : Found (CultureTag=de-DE) resource file at
[\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\OFFICE.DE-DE\OSETUPUI.DLL].
Resource File Manager : Found (CultureTag=en-US) resource file at
[\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\Office.en-us\OSETUPUI.DLL].
Found [2] resource files under the default folder.
Resource File Manager : Current user's LCID is [1031].
Resource File Manager : Selecting resource file
(File=\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\OFFICE.DE-DE\OSETUPUI.DLL)
for CultureTag [de-DE].
Running in [InstallExecutionMode]. Run from TEMP folder at
[C:\DOKUME~1\benutzer~1.nachname\LOKALE~1\Temp\Setup00000918].
Loaded resource file
[C:\DOKUME~1\benutzer~1.nachname\LOKALE~1\Temp\Setup00000918\OSETUPUI.DLL]
(CultureTag=de-DE).
Loaded Dll :
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\PrjStd.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallLocalCacheOnlyExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0015-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0117-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0016-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0044-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-006E-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0115-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-002A-0407-1000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0116-0409-1000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-001A-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0018-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-003A-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-00B4-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-00B4-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-002C-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-002C-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0019-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0010-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0010-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0054-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0054-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-0053-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-001B-0407-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{90120000-001B-0409-0000-0000000FF1CE}"
Product: PRJSTD
AddOnGroup Culture: de-de
AddOnId: ROSEBUD.DE-DE
AddOnId: PROOFING.DE-DE
AddOnId: PROJECT.DE-DE
AddOnId: OFFICE.DE-DE
AddOnGroup Culture: en-us
AddOnId: ROSEBUD.EN-US
AddOnId: PROOFING.EN-US
AddOnId: PROJECT.EN-US
AddOnId: OFFICE.EN-US
Product: PROPLUS
AddOnGroup Culture: de-de
AddOnId: OFFICE.DE-DE
AddOnId: ACCESS.DE-DE
AddOnId: WORD.DE-DE
AddOnId: PUBLISHER.DE-DE
AddOnId: PROOFING.DE-DE
AddOnId: INFOPATH.DE-DE
AddOnId: ROSEBUD.DE-DE
AddOnId: POWERPOINT.DE-DE
AddOnId: OUTLOOK.DE-DE
AddOnId: EXCEL.DE-DE
AddOnGroup Culture: en-us
AddOnId: OFFICE.EN-US
AddOnId: ACCESS.EN-US
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: PROOFING.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: ROSEBUD.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: EXCEL.EN-US
Product: VISSTD
AddOnGroup Culture: de-de
AddOnId: VISIO.DE-DE
AddOnId: ROSEBUD.DE-DE
AddOnId: PROOFING.DE-DE
AddOnId: OFFICE.DE-DE
AddOnGroup Culture: en-us
AddOnId: VISIO.EN-US
AddOnId: ROSEBUD.EN-US
AddOnId: PROOFING.EN-US
AddOnId: OFFICE.EN-US
No upgradable applications found
Not parsing product config.xml file:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\ProPlus.WW\config.xml
because one has already been parsed.
Resource File Manager : Best-Match CultureTag (for CultureTag=[de-DE]) is
CultureTag=[de-DE].
Resource File Manager : Retrieve the Native-Culture-Name[Deutsch] for the
Culture represented by CultureTag[de-de], HCULTURE[60].
Found AddOn Culture: CultureTag=[de-de], NativeCultureName=[Deutsch].
Resource File Manager : Retrieve the Native-Culture-Name[English] for the
Culture represented by CultureTag[en-us], HCULTURE[84].
Found AddOn Culture: CultureTag=[en-us], NativeCultureName=[English].
Error: Unexpected MSI query product info result ErrorCode: 1605(0x645).
Product Deployment Mode: PerMachineManaged
Target Deployment Account Security Identifier:
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\OFFICE.DE-DE\OfficeMUI.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\EXCEL.DE-DE\ExcelMUI.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\OUTLOOK.DE-DE\OutlookMUI.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\POWERPOINT.DE-DE\PowerPointMUI.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\ROSEBUD.DE-DE\RosebudMUI.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\INFOPATH.DE-DE\InfoPathMUI.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\PROOFING.DE-DE\Proof.it\Proof.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\PROOFING.DE-DE\Proof.de\Proof.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\PROOFING.DE-DE\Proof.fr\Proof.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\PROOFING.DE-DE\Proof.en\Proof.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\PROOFING.DE-DE\Proofing.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\PUBLISHER.DE-DE\PublisherMUI.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\WORD.DE-DE\WordMUI.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\ACCESS.DE-DE\AccessMUI.xml
Loading package metadata:
\\domain.lan\admin\Packages\SETUP\Office2007ProPlus\AllLanguage\ProPlus.WW\ProPlusWW.xml
Kicking off InstallLocalCacheOnly job...
PERF: TickCount80500 Name=Job::DoCacheWork Description=Begin function
OSE is running as a standalone process
Running OSE version 12.0.4518.1014
LIS: start parsing setup xml
LIS: finished parsing LIS package "PROPLUSOFFICE12PATCH"
LIS: start caching package "PROPLUSOFFICE12PATCH"
LIS: creating download package "PROPLUSOFFICE12PATCH-C"
LIS: finished starting caching package "PROPLUSOFFICE12PATCH"
LIS: start caching package "{90120000-0016-0407-0000-0000000FF1CE}"
LIS: creating download package "{90120000-0016-0407-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{90120000-0016-0407-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
LIS: start uncaching for download "PROPLUSOFFICE12PATCH-C"
LIS: finished uncaching for download "PROPLUSOFFICE12PATCH-C"
LIS: start uncaching for download "{90120000-0016-0407-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{90120000-0016-0407-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
Error: Failed to create download: cannot get or load download from the given
download ID "{90120000-0016-0407-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
Error: Failed to create download: cannot get or load download from the given
download ID "{90120000-0016-0407-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
Catalyst execution finished: 01/31/2008 17:01:45. Return code: 30023.
Exception caught: HResultOnly.
PERF: TickCount81656 Name=RunSetup Description=End function

-

Ich habe schon lànger im Netz gesucht, MSIExec upgedatet, Office-Remover
ausgeführt und den Rechner immer wieder gestartet.
Die Installationsdateien sind zugreifbar, die Installation làuft auf einem
anderen Rechner durch.

Auf Rechner war vor der Installation Office 2003 installiert. Dies wurde
manuell (in diesem Fall) deinstalliert, ohne Fehler im Protokoll oder
Eventlog.

Wo kann ich weiter nach Lösungen Ausschau halten bzw. wie kann ich diese
beseitigen?

Vielen lieben Dank für Eure Hilfe

André
 

Lesen sie die antworten

#1 Thomas Löwe [MS MVP Word]
31/01/2008 - 23:07 | Warnen spam
Hallo André,

"André" schrieb im Newsbeitrag
news:

auf einem W2k3R2 DFS Share liegen die Installationsdateien fürŽs Office
ProPlus 2007. Die Installation auf einem XP Sp2 mit aktuellem Patchstand
wird per Script angestossen, vor der eigentlichen Installation wird per
config.xml Datei nur erstmal den Local Cache installiert.
Nun funktioniert jedoch bei einem Rechner schon diese Installation nicht,
hier das setup.log Ich habe schon lànger im Netz gesucht, MSIExec
upgedatet, Office-Remover ausgeführt und den Rechner immer wieder
gestartet. Auf Rechner war vor der Installation Office 2003 installiert.
Dies
wurde manuell (in diesem Fall) deinstalliert, ohne Fehler im Protokoll
oder Eventlog.



stelle bitte zunàchst sicher, dass Microsoft Office 2003 wirklich
vollstàndig
deinstalliert worden ist. Gehe bitte wie folgt vor:
Office 2003 - Office vollstàndig entfernen
Gehe bitte wie folgt vor:
Office 2003 - Office vollstàndig entfernen
http://beqiraj.com/office/2003/tipp.../index.asp

Bei weiteren Fragen stehen wir dir jederzeit gern zur Verfügung.

Mit freundlichen Grüßen,
Thomas Löwe [Microsoft MVP Word]
Bitte alle Supportanfragen in die Newsgroup stellen.
http://support.microsoft.com/defaul...;pr=kbinfo

Bei weiteren Fragen stehen wir dir jederzeit gern zur Verfügung.

Mit freundlichen Grüßen,
Thomas Löwe [Microsoft MVP Word]
Bitte alle Supportanfragen in die Newsgroup stellen.
http://support.microsoft.com/defaul...;pr=kbinfo

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