System Crash and Blue Screen when printing with Word 2007

25/09/2007 - 11:48 von Carsten | Report spam
I received a Word 2003 document, which I tried to print with Word 2007. I
chose final markup and printed. Word 2007 asks me whether to re-generate the
tabel of contents. No matter if I choose page numbers or whole index, the
whole Pc system crashes instantly with a blue screen. Only the first two
pages (without index) are printed despite the crash, probably from the buffer
of the printer.

Actually I am severely pissed that a word processor crashes the whole
system. I am using Windows XP SP2 and Word 2007 with all online updates, so
this is the latest technology available.

Since the doc is confidential, I cannot relate it. Who has an idea to get
around this situation?

Lesen sie die antworten

#1 Carsten
25/09/2007 - 12:30 | Warnen spam
Further Research showed that MS provides a file
WindowsXP-KB935843-x86-DEU.exe which solves this known bug.


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